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PRIVACY POLICY
Effective Date: July 2025
Entity Name: Shizuku Fragrances (Registered with ACRA, Singapore)
At Shizuku Fragrances, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, mailing address.

  • Order Details: Product selections, order history, and payment details (processed securely via third-party providers).

  • Account Info: If you create an account, we store your login credentials (encrypted).

  • Marketing Preferences: Email newsletter sign-up and customer communication preferences.

  1. Device Data: IP address, browser type, operating system, pages visited, and timestamps (collected via cookies).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Respond to your inquiries and requests.

  • Send transactional emails (e.g., order confirmations, shipping updates).

  • Send marketing updates (only if you opt in).

  • Improve website performance and user experience.

  • Comply with legal obligations.

3. Marketing & Communications

If you opt in to receive updates, we may send you emails about new launches, promotions, and brand news.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

4. Data Storage & Protection

Your data is securely stored using industry-standard measures. All payment transactions are encrypted and handled by trusted third-party platforms such as Shopify and payment gateways.

5. Sharing of Information

We do not sell your personal data. We only share your information with:

  • Third-party service providers (e.g., Shopify, Wix, payment gateways, courier services like NinjaVan) strictly to fulfill services.

  • Government agencies or regulators when required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw your consent for marketing.

  • Delete your account (email: [shizukufragrances@gmail.com]).

To make any requests, contact us at [shizukufragrances@gmail.com].

7. Cookies & Analytics

We use cookies to enhance your browsing experience and understand website performance. You can disable cookies through your browser settings.

8. Data Retention

We retain your data as long as needed for order processing, legal obligations, or until you request deletion.

9. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from minors.

10. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Shizuku Fragrances
Email: [shizukufragrances@gmail.com]
Singapore

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